Platform features
JFOO replaces the website you can't afford, the ordering system you can't find, and the ten spreadsheets holding your business together — with one platform built for independent food businesses.
Describe your business in a sentence and watch a complete store appear: structured menu, product pages, descriptions in your brand voice, suggested prices with reasoning, starter imagery, and a full SEO pack. Every suggestion is grounded in what you actually told the AI — and you approve everything before it goes live. Prefer manual control? Every editor works without the AI too.
Your menu loads fast on mobile, items are customizable (options, add-ons, notes), and the cart follows the customer with a sticky bar. Checkout asks only for what matters: name, contact, address with a map pin, and payment. No account creation required — customers order as guests, exactly how social-media traffic behaves.
Set your delivery radius in miles (the unit your customers think in), choose flat or distance-band fees — $4 within 2 miles, $6 within 5, up to 8 bands with the last locked to your radius — and define minimum orders, free-delivery thresholds, and per-day delivery hours. Every delivery address is validated against your radius and hours BEFORE payment, with plain-English rejections (‘closed right now — opens Monday at 3 PM’).
Connect your own Stripe or PayPal account once — your choice, one online provider. Customers then pay by card or PayPal straight into YOUR account at checkout (JFOO never holds your money), or choose cash on delivery and pay the driver at the door. Every payment is webhook-verified, amount-checked, and idempotent — a payment is only marked paid by the provider itself or your own cash-received confirmation.
No subscription, ever. When an order completes, a flat $0.50 platform fee is recorded in your ledger and rolled into a simple invoice you settle with XPay — the one payment method for platform fees. Customers see the fee as one clear line at checkout — nothing hidden, no percentages, no surprises. Automated reminders, grace periods, and instant store reactivation the moment a payment verifies.
After every delivered order, your customer is invited to rate the food and the delivery — 1 to 5 stars plus an optional review. One review per delivered order, real orders only: the rating prompt unlocks when the order lifecycle completes. Your public store page shows the average score, star distribution, and review cards with privacy-safe author names (‘Priya S.’). Merchants get a full Reviews dashboard with filters and ratings breakdowns — plus a notification the moment a low rating lands, so you can reach out and make it right.
Every order has a built-in conversation between the customer, the kitchen, and the driver — questions, substitutions, ‘I’m at the door’. Merchants get loud, unmissable unread signals: color changes, pulsing red dots, count badges, toast alerts, a soft ding, and the browser tab title itself shows ‘(2) — reply needed’. Chats self-clean after delivery for privacy.
Invite your own drivers by email — they get their own portal with assignments, pickup and drop-off details, map navigation, live location sharing, and a guided delivery flow. Drivers can never mark an order delivered without the customer's verification code, protecting everyone in the transaction.
Your customer does not have to wait for a human to get instant answers. The tracking page chat includes a built-in AI assistant that answers order questions the moment they are asked — order status, who is delivering, the ETA — any hour, in plain English. The kitchen stays focused on the food; the customer stays informed without a single phone call to you.
When something goes wrong, customers open a support ticket right from the order tracking page — no dead-end contact forms. Every ticket lands in the JFOO operations console next to the full order history, where a human resolves it: answers, merchant warnings, or refunds issued from the same screen. Merchants are notified and kept in the loop on every dispute touching their store.
Every order gets a public tracking page: the exact 5-step status timeline (Order received → Accepted → Preparing → Out for delivery → Completed), driver position on a map while active, ETA, delivery instructions, and support access. If the delivery-code email ever goes missing, customers recover their code right on the tracking page. Customers watch their food move; you watch your operation run — without a single phone call asking ‘where is my order?’
Today's orders and revenue, pending actions, live deliveries, funds, top products, ratings, and AI insights — the first screen answers ‘what do I need to do right now?’ A notifications center collects every order alert, invoice reminder, and platform notice in one place with unread counts on your bell. Deep views cover orders, store editing, menu management, delivery settings, payment settings, drivers, reviews, customers, billing, marketing, analytics, and earnings — all rebuilt mobile-first for the phone in your apron pocket.
See your conversion funnel (views → carts → orders), best sellers, peak hours, repeat-customer rate, and delivery performance. Campaign links show exactly which channel — Instagram, TikTok, Facebook, WhatsApp — brings actual orders, so you invest your energy where it pays.
Generate Instagram captions, TikTok video scripts, Facebook posts, WhatsApp broadcasts, launch announcements, weekly content calendars, and email campaigns — tuned to your cuisine and city. One click runs a full SEO audit of your store with concrete fixes, not generic advice.
One tap-to-order link for your Instagram bio, TikTok, WhatsApp status, Google Business Profile, flyers, and your truck wrap — plus ready-to-post social content and per-channel share links that attribute every order to the channel it came from. Put your store link everywhere your customers already are.
Traffic from Instagram and TikTok is mobile and impatient. Your store is engineered for that: fast loading, large food imagery, clear pricing, prominent reviews, trust signals, a sticky cart, and a dead-simple mobile checkout.
Server-side totals on every order (frontend prices are never trusted), cryptographically secure delivery codes with attempt limits and expiry, idempotent payments, webhook verification, immutable financial ledgers, role-based access, and audit logs on every consequential action.
Launch your store, take orders, manage delivery, and get paid — without a recurring platform fee.
Build My Store With AI